AI Data Contributions
Subscription Agreement Types
- MSA (Main Service Agreement): Access AI features via Innovation Services (requires ISA opt-in)
- UMSA (Universal Main Subscription Agreement): Data contributions for AI features auto-enabled
Determine type: Community profile → org name → Subscription Service Agreement field.
Set Up Notifications for AI Feature Data Contributions (UMSA customers)
Configure AI Features and Third Party Notification domain (Innovation Services functional area).
Notification Types
| Type |
Timing |
Purpose |
| AI Feature Availability |
Day of release |
Confirms feature available; starts 14-day window to manage data contributions before extraction begins |
| Description or Technical Updates |
Weekly (change-triggered) |
Reports updates to feature descriptions and data fields |
| Upcoming AI Features |
30 days before release |
Notice of upcoming AI features for purchased SKUs |
Steps
- Edit Domain Security Policies → add security groups to AI Features and Third Party Notification domain (Innovation Services functional area)
- Activate Pending Security Policy Changes
- Edit Tenant Setup - Notifications → System tab → verify Ascend Notifications routing rule includes email. If not, select Override Parent Notification Type Settings and select a rule with email.
Enable Innovation Services for MSA Customers
Steps
- Enable Innovation Services functional area (see Steps: Enable Functional Areas and Security Policies)
- Edit Domain Security Policies → configure Manage: Innovation Services domain
- Access Innovation Services and Data Selection Opt-In report
- Innovation Services Opt-In task → select features from Available Services tab
- (Optional) Maintain Innovation Services Data Selection Opt-In → select data contribution categories
Testing in Implementation tenant:
| Task |
Description |
| Maintain Weekly Data Contribution Activation for Implementation Tenant |
Manages future weekly data extracts |
| Run On-Demand Data Contribution Activation for Implementation Tenant |
Extracts data and subscribes to future weekly extracts |
Refresh Sandbox Preview or Implementation tenant before running these tasks. Allow up to 2 weeks for recommendations to appear.
Manage Data Contributions (UMSA Customers)
Prerequisites: UMSA; Manage: Data for ML Features + View: Data for ML Features domains (Innovation Services functional area).
Steps
- Access Data Contribution for Workday AI report
- Manage per field:
- Disallow Data Contribution – disables contribution; deletes past data within 30 days
- View Data Collected – view definitions for contributed data types
- Contribution Changes – view upcoming changes to required data
- Countries Excluded from Data Collection by End User Location – exclude by country at AI feature level
- Click OK
Effect of disabling: Stops new data collection; deletes past contributions within 30 days. Impact varies by feature (degraded experience to non-functional).
UMSA AI Feature Activation Timeline
- AI features enabled in next service update (weekly maintenance window)
- Data contributions populate in Data Contributions for Workday AI task within 24 hours
- AI recommendations appear in tenant within 14 days
- Workday does NOT extract data for new AI features until 14 days after release (can disable data contributions on day of release)
Reference: AI Data Contributions by Product Line
Cross Application Services: Intelligent Core GA Features
| ML Feature |
Opt-In Data Categories |
Notes |
| ML Recommendations for Change Job |
Custom Organization Data, Supervisory Organization Data, Staffing Event Data, Worker Profile Data |
Country exclusion unavailable for Supervisory Org Data and Custom Org Data |
Financials: Financial Management ML GA Features
| Data Category |
Notes |
| Customer Payment Data |
Requires customer payment transactions in past 30 days; for Intelligent Customer Payment Matching |
| Expenses Data |
Requires 10,000+ expense report lines; for Expense Protect feature |
| Journal Line Data |
Requires 12+ months historical data; for Journal Insights |
| Supplier Invoice Data |
ML suggestions for top 5 selections (cost center, location, region, spend category on supplier invoice lines); enable worktag recommendations in Edit Tenant Setup – Financials |
| Accounts Receivable Data |
Customer overpayment reasons/worktag: 3,000+ historical overpayments; customer invoice line recommendations: 3,000+ invoices with revenue category and sales item |
Financials: Receipt Scanning for Expenses
- Formats: PDF, JPG, TIFF, PNG
HCM: HCM ML Features and Third Party Connectors GA
Must enable HCM ML Features and Third Party Connectors GA service and data contribution per feature.
| ML Feature |
ML Categories |
Opt-In Data Categories |
Notes |
| ML for Worker Profile and Skills |
Skills Cloud, Skills Suggestions and Verification |
Job Requisition Data, Talent Profile Data, Worker Profile Data |
Country exclusion unavailable for Talent Profile Data and Job Requisition Data |
| ML for Recruiting |
Suggested Jobs/Skills for External Candidates, Suggested Skills for Job Requisitions |
Job Requisition Data |
Country exclusion unavailable for Job Requisition Data |
| ML for Learning Core |
Learning Skills Tagging, ML Recommended For You, Related Content Recommendations, Based on Your Skills to Develop |
Learning Data |
Configure Related Content via Edit Tenant Setup - HCM; Maintain Learner Experience task for Based on Your Skills and Recommended For You; ML data updated every 24 hours Mon–Fri |
| ML for Talent Marketplace |
Talent Marketplace |
Demographics Data, Job Requisition Data, Learning Data, Projects Data, Skills Data, Talent Opportunity Marketplace Data, Worker Profile Data |
Country exclusion unavailable for Job Requisition Data and Talent Opportunity Marketplace Data; Talent Opportunity Marketplace Data and Worker Profile Data required |
| ML for Career Hub |
Career Hub |
Job Requisition Data, Learning Data, Talent Opportunity Marketplace Data, Talent Profile Data, Worker Profile Data, Skills Data |
Contact CSM for Career Hub eligibility; country exclusion unavailable for Job Requisition Data, Talent Opportunity Marketplace Data, Talent Profile Data; Talent Profile Data + Worker Profile Data required |
| ML for Manager Insights Hub |
Manager Insights Hub |
Learning Data, Talent Opportunity Marketplace Data, Worker Profile Data |
Country exclusion unavailable for Talent Opportunity Marketplace Data; opt into HCM ML GA + enable Skills Cloud and Interests for Suggested Opportunities |
HCM: Workforce Management ML Services
| Data Category |
Notes |
| Time Configuration Data |
Required for Workday Time Anomaly; updated weekly |
| Worker Data |
Required for Workday Time Anomaly; limited worker org and job data for time-entering workers; updated weekly |
| Historical Schedule Block Data |
Required for Workday Time Anomaly; updated weekly |
| Worker Time and Absence Data |
Required for Workday Time Anomaly; time blocks, time off entries, time review events; updated weekly |
| User Feature Delivery Data |
Helps detect time anomalies; run Innovation Service Data Details report to see specific fields; country exclusion unavailable |
Payroll: Payroll Machine Learning GA Features
Select Payroll: Payroll Machine Learning GA Features → Opt In for these categories:
| Data Category |
Notes |
| Anomalous Payroll Results |
Required for Pay Anomalies feature |
| Payroll Data |
Required for Pay Anomalies; recommend 6+ pay periods historical data |
| Payroll Data (Historical) |
Required for Pay Anomalies; recommend 6+ pay periods historical data |
| Pay Anomalies Validations |
Required for Pay Anomalies feature |
| Previous States of Payroll Results (Historical) |
Required for Pay Anomalies; recommend 6+ pay periods historical data |
| Worker Data |
Required for Pay Anomalies feature |
| P45 Tax Form Scanning |
Required for P45 Tax Form Scanning feature |
All 6 Pay Anomalies categories must be opted in; missing categories will cause ML model build failure.
Do not opt out of the innovation service after running the Pay Anomalies report (causes data sync issues).
People Experience: User Experience ML
| Data Category |
Notes |
| Workday-Generated User Information |
Drives 3 recommended tasks in Quick Tasks on home page (based on tenant trends + user activity) |
| Knowledge Management Articles |
Enables Workday to recommend relevant articles to users |
| Search Query |
Provides more relevant/personalized Workday Search results |
Spend Management: Spend Management ML GA Features
| Data Category |
Notes |
| Spend Transaction Data |
Includes PO recommendations if opted in before PO support was added (Opt In to Additional Data check box); data purged within 2 weeks of opt-out |
FAQ: Transitioning from ISA to UMSA
| Question |
Answer |
| Why can I no longer access Innovation Services reports/domains? |
UMSA replaces Innovation Services reports/domains with Workday AI management. Use Data Contribution for Workday AI report (Manage/View: Data for ML Features domains) instead of Innovation Services and Data Selection Opt-In report |
| Do I need to opt in to AI features on UMSA? |
Most AI and third-party features are automatically available under UMSA |
| How to validate features still enabled after moving from ISA? |
Access Data Contribution for Workday AI report to review enabled features |
| How to validate third-party integrations after ISA→UMSA transition? |
Access All Integration Systems report (Integration Reports domain) to confirm status |
| Is data contribution enabled by default on UMSA? |
Yes, enabled by default for Intelligent Application features |
| How to opt out of data contribution? |
Use Data Contribution for Workday AI report → disable specific product lines or features |
| How has security configuration changed? |
Manage: Innovation Services domain replaced by Manage: Data for ML Features and View: Data for ML Features domains |
| How to see specific data Workday uses? |
Click View Data Collected on Data Contribution for Workday AI report |
| How does Workday notify about new/updated AI features? |
30-day notification before delivery to preview and production tenants (if notifications configured) |
| What about Media Cloud Addendum? |
Existing packaged content continues to work; terms now under Platform and Product Extensions Product Terms in UMSA |
| What Workday Learning configurations to review? |
Verify Learner Name configuration: Edit Tenant Setup - HCM → select Send Learner Name to Third-Party Content Provider |
| How to submit subscription management requests? |
Route as Customer Success Request via Workday Community |